NHTSA Complaint #11717818 — 2025 TESLA MODEL X

Sept 20, 2025. 2025 Model X door alarmed for being open when it was actually closed. Door would only open intermittently. Your in car and cannot escape through drivers door. It was locked shut and thought it was open. Parked car requested Tesla service. Mobile unit came out replaced electric opener. Door continued to lock driver in and out of car randomly for the month of October 2025. We parked car and scheduled appointments with Tesla multiple times. They were not concerned this was a safety issue. They reschedule our appointments multiple times. At the end of October after several service appointments and multiple parts replaced the door started working. Their final comments we "THEY WERENT ABLE TO VERIFY THERE WAS AN ISSUE."