NHTSA Complaint #11717446 — 2025 TESLA MODEL Y

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11717446
Vehicle 2025 TESLA MODEL Y
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

Vehicle Information 2025 Tesla Model Y Approx. 30,000 miles Purchased new ~11 months ago Incident Description While driving at highway speed, the front trunk (frunk/hood) of my 2025 Tesla Model Y unexpectedly opened. The hood immediately flew upward, flipped backward over the windshield, and shattered the windshield. The frunk had not been opened in approximately two weeks prior to the incident. The vehicle had not undergone recent service or repair involving the hood or latch assembly. There were no prior warnings or alerts indicating that the frunk was unlatched or not latched properly before driving. The hood appeared fully closed prior to the trip. However, after the incident once we pulled over, a bolt was completely out of place, as shown in my video. Even if the primary latch was faulty, the secondary latch / catch should have prevented the hood from opening all the way and slamming the windshield. This failure to notify improper latching created an immediate and total obstruction of forward visibility at highway speed and posed a serious crash risk. The vehicle has approximately 30,000 miles and is less than one year old. Given Tesla’s prior recall related to hood latch detection issues, I am concerned that either: •The latch system failed mechanically, and/or •The vehicle failed to properly detect and warn of an unlatched hood. This is a significant safety event and could result in serious injury or death if it occurs in traffic.

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