NHTSA Complaint #11717390 — 2017 FORD F-150

The contact owns a 2017 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly shifted into gear. The contact stated that the transmission shifted into a lower gear. No warning lights were illuminated. The contact stated that the vehicle was driven to the shoulder of the road and turned off. The contact stated that while attempting to start the vehicle, the vehicle started, and the transmission was independently reset. The contact stated that the failure also occurred while the vehicle was parked. The contact stated that the transmission independently shifted into gear, and the failure was displayed on the instrument cluster. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure was a known failure. The manufacturer was made aware of the failure. The contact was informed that the repair was not covered under the recall. The failure mileage was approximately 110,000.