NHTSA Complaint #11717292 β 2025 GMC ACADIA
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11717292 |
| Vehicle | 2025 GMC ACADIA |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
2/10/26. Driving down the highway behind a truck and horse trailer at 60 mph, electric brake system stopped working, couldn't stop, a turn lane saved me from rear ending the horse trailer. I thought i was going to die and kill or injure animals and people in my path. Police came and tow truck. 2/10/26 Vehicle was towed to the closest GMC dealer. MERIT GMC Duncan, Ok Vehicle is at service department. There has been 3 events of complete power failure with the vehicle. It had to be towed three times before. All within the last 6 months. It had never happened while driving! When it happened, a brake light appeared on my dash with the message "electric brake failure" and "speed limited". I slammed the Brake pedal to the floor repeatedly with nothing happening. I had many emotional breakdowns to the police officer, at the dealership, at work when I finally got there hours later and am terrified to drive again. I could have died and hurt others.
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