NHTSA Complaint #11697774 — 2025 GMC ACADIA SERVICE BRAKES

Complaint Details

ODI Number	11697774
Vehicle	2025 GMC ACADIA
Component	SERVICE BRAKES
Date of Incident	November 5, 2025
Date Filed	November 5, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

Brakes have failed now three separate times. The brake pedal becomes firm and the car will not stop or slow at all. I am pregnant and also had my toddler in the car with me. No warning symbols on the dash. Taken to dealership after several weeks of communication saying this was a safety issue and received a loaner vehicle. However, they have said if THEY cannot reproduce the issue, we will just get our car back. This is unacceptable. This is one of five issues we have already had with this vehicle.

Related Complaints for the 2025 GMC ACADIA

Other SERVICE BRAKES Complaints

#11717900 — February 13, 2026 — Unknown. Brakes still squeaking after getting them changed with the bulletin notice. Engine surges and idles rough- d...

#11717292 — February 11, 2026 — 2/10/26. Driving down the highway behind a truck and horse trailer at 60 mph, electric brake system stopped working, ...

#11716855 — February 9, 2026 — Warning message appeared stating "service brake assist" and "service ESC". Took vehicle to dealer, they found faulty ...

#11696304 — October 29, 2025 — While driving vehicle, multiple warning codes appeared including: service traction control, ABS, service brake system...

#11695923 — October 27, 2025 — I have the little feature that will brake for me if it thinks ima get in a wreck. However it’s glitchy!! I can be th...

Recent Complaints for the 2025 GMC ACADIA

#11717900 — BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING — February 13, 2026 — Unknown. Brakes still squeaking after getting them changed with the bulletin notice. Engine surges and idles rough- d...

#11717900 — ENGINE — February 13, 2026 — Unknown. Brakes still squeaking after getting them changed with the bulletin notice. Engine surges and idles rough- d...

#11715919 — ELECTRICAL SYSTEM — February 5, 2026 — OnStar/Telematics Module cuts out, rending GPS and OnStar functions useless

#11715974 — ELECTRICAL SYSTEM — February 5, 2026 — I bought this vehicle in August 2025 and October was the first incident that this occurred. What happened was I was d...

#11715919 — UNKNOWN OR OTHER — February 5, 2026 — OnStar/Telematics Module cuts out, rending GPS and OnStar functions useless