NHTSA Complaint #11716995 β€” 2019 CHEVROLET EQUINOX

SERVICE BRAKES issue reported to NHTSA

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Crash 3 Injuries

Complaint Details

ODI Number 11716995
Vehicle 2019 CHEVROLET EQUINOX
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 3
Deaths 0
Vehicle Towed No
State MI

Consumer Description

My wife and I were in our car driving on [XXX] on [XXX] at about 4:30 in the afternoon. I was about three car lengths behind the car in front of me and I was doing 30-32 miles per hour. The brake lights in front of me went to red and I immediately stepped on my brakes but my car would not stop nor slow down causing me to hit the person in front of me. It was a matter of seconds passing but when I hit the back of that car in front of me I had both feet on the brake pedal. My car would not stop. My wife was injured, the young lady that I hit hurt her leg and the back end of her car was destroyed. Our car was totaled. The vehicle is now in possession of AAA auto insurance where I was told the brakes would be looked in to. I will be placing a call to the General Motors customer service to lodge a complaint. There were no warning signs of any type prior to this accident. This car is a 2019 model with only 30,200 miles on it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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