NHTSA Complaint #11716513 — 2023 GMC YUKON XL

Following a catastrophic engine failure in my 2023 GMC Yukon XL Denali, I discovered that the vehicle could not be shifted into neutral once the engine failed. This prevented the vehicle from being moved out of traffic if it had stopped in an active lane. The inability to place the vehicle into neutral after a loss-of-power event creates a serious safety hazard, particularly on high-speed roadways. In the event of a failure occurring in traffic, occupants may be left stranded in a travel lane with no ability to push or reposition the vehicle, significantly increasing the risk of a rear-end or multi-vehicle collision. This condition occurred immediately following the engine failure and was not accompanied by any prior warning or instructions to allow safe vehicle repositioning. I am unaware of any manual or mechanical override that would allow the vehicle to be shifted into neutral under these conditions. This design behavior represents a safety defect because it compounds the danger of a propulsion loss by preventing drivers from removing the vehicle from harm’s way.