NHTSA Complaint #11716252 — 2018 CHRYSLER PACIFICA

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11716252
Vehicle 2018 CHRYSLER PACIFICA
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

In at least 3 different drivers experienced the engine shutting off while driving at low speeds. It happened either while stopped at the traffic light, or shortly after being stopped at the traffic. The engine stalled and the message on the dash said to stop the vehicle, turn it off, then turn it back on. Fortunately, we were able to coast to a stop and follow the procedures. We replaced the fuel module and fuel pump, which did not help. I did some research last night and found an article from CBS News dated 01/12/2018 for this issue that recalled some of the Pacifica minivans starting with the 2017 model. Our van is a 2018 Chrysler Pacifica. I suspect it was built AFTER the recall, but the software was not fixed when built. I want this fixed under the recall umbrella so I don't get charged for something Chrysler already new was a safety problem.

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