NHTSA Complaint #11716157 — 2019 CHEVROLET SILVERADO 1500

The contact owns a 2019 Chevrolet Silverado 1500. The vehicle was taken to the dealer for an oil change and the contact was informed that the engine oil coolant line had detached from the crimp joints, causing an oil leak. Prior to the maintenance service, oil stains were found on the ground of the garage floor. The vehicle was not repaired. The contact stated that a week prior to the failure, there was an abnormal coolant odor coming from the vehicle and was entering the cabin from the A/C vents. The vehicle was taken to the dealer, where a pressure test was performed, and the contact was informed that the radiator was cracked. The vehicle was not repaired. The vehicle was taken to Firestone for a second opinion, and it was confirmed that the radiator was cracked. The vehicle was repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 40,000.