NHTSA Complaint #11709872 — 2019 CHEVROLET SILVERADO 1500

The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that the vehicle was consuming an excessive amount of engine oil. The vehicle was taken to an independent mechanic, who informed the contact that similar vehicles were known for excessive oil consumption. The contact was adding oil every 500 - 1,000 miles driven, because the message "Engine Oil Low - Add Oil" would be displayed on the instrument panel. The contact was later alerted by a friend that, upon leaving his residence, oil from the vehicle had leaked out onto the driveway. The vehicle was taken to another independent mechanic, who discovered that a line in the engine oil cooler was leaking oil from a detached crimp joint. Upon investigation, the contact discovered Customer Satisfaction Program: N212326940; for the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in the CSP. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was repaired. The failure mileage was approximately 105,000.