NHTSA Complaint #11716017 — 2024 HYUNDAI SANTA FE

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11716017
Vehicle 2024 HYUNDAI SANTA FE
Component FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

when using lane following the system repeatedly warns you to pay attention, usually when in heavy traffic and after repeated warning shuts of the cruise and lane following system. when using the cruise control system the system will suggest you take a break. both problems appear to be associated with an in cabin camera. i have driven my vehicle almost 25,000 miles and taken two cross country trips. the warning system has almost never warned me of a real problem. 99 percent of the time it is a false reading by the camera and occurs under challenging driving conditions when the last thing you need it to be told to pay attention when you truly are. during this winter i have driven more at night and the vehicle is basically un drivable because of false notifications. this has repeatedly happened in the 14 months i have owned the vehicle - the date below is just for when it happened today. i am more than willing to share details and would welcome a call

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