NHTSA Complaint #11690706 — 2024 HYUNDAI SANTA FE
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA
Complaint Details
| ODI Number | 11690706 |
| Vehicle | 2024 HYUNDAI SANTA FE |
| Component | FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | LA |
Consumer Description
While driving my 2024 Hyundai Santa Fe on the interstate, the “Keep your eyes on the road” alert repeatedly activated even though the driver was attentive and looking forward. After multiple warnings, the system escalated to a message that the vehicle was about to be disabled, which created a serious safety concern. This happened even though the Driver Attention Warning feature is disabled in the vehicle’s settings. The issue appears to be caused by the steering-column driver monitoring camera system falsely detecting inattention. The constant alerts are distracting, and the threat of the vehicle disabling features while driving at highway speeds is dangerous.
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