NHTSA Complaint #11715881 — 2024 CHEVROLET COLORADO

Not sure if this is your typical safety issue. Voice activation button @ RH side of steering wheel failed approx. one month after vehicle purchase. This button allows one to call out, use GPS, vehicle functions, radio, etc "handsfree". Message @ infotainment screen stated "click here to purchase subscription" which I was not made aware of by anyone involved w/ sale. Cell phone will link up w/ vehicle manually for sending or receiving calls, but requires holding phone to start or end them (and pick who you want to call)...which is illegal in California and unsafe. Inquiring w/ Onstar led to having to pay for monthly subcription to "reenable" functionality. Seeing as this IS a safety item, I wonder why I would be required to pay a monthly 45.00 fee for it to function. Had a 2015 Ford that worked perfectly...for free