NHTSA Complaint #11648813 — 2024 CHEVROLET COLORADO

I purchased this Chevrolet Colorado knowing there was a potential problem in which the vehicle's battery is drained overnight during an over the air update; I had hoped GM would have a fix by now (but it does not seem they do). From what I've read, along with my own experience, the vehicle is prompted to update software, but in the process of updating, the "computer" system freezes, though the software continues to try and update, thus draining the battery dead. When this happened to me I measured the battery voltage at 4.4 volts...which in many cases can be lethal to a 12-volt battery. Fortunately I was able to get a boost from a tow truck driver, who then drove my vehicle onto his truck. The dangerous part of this problem is timing. I camp and overland in remote areas. Should this happen when I am miles from service or outside of cell range, I could be vulnerable to all sorts of negative forces. Fortunately, the vehicle was seen at a local dealership, but aside from fixing an unrelated recall and updating the stereo, best I understood I am still vulnerable to this problem occurring again.