NHTSA Complaint #11715874 — 2019 FORD MUSTANG

The contact owns a 2019 Ford Mustang. The contact stated that the passenger’s and driver’s side door latches unlocked while driving approximately 70 - 75 MPH, and the doors became slightly opened. The contact grabbed the interior handle and closed the door. The contact had received information related to the door lock failures. The vehicle was taken to the dealer, and the contact was informed that the vehicle could not be repaired under recall because an undisclosed campaign had expired in November 2025. The vehicle was not repaired. The manufacturer was informed of the failure by the dealer and confirmed that the recall campaign had expired. The failure mileage was approximately 144,000.