NHTSA Complaint #11429282 — 2019 FORD MUSTANG

LATCHES/LOCKS/LINKAGES:DOORS:LATCH issue reported to NHTSA

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Complaint Details

ODI Number 11429282
Vehicle 2019 FORD MUSTANG
Component LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Date of Incident
Date Filed
Mileage 35,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

The contact owns a 2019 Ford Mustang. The contact stated that the front passenger door failed. The contact stated while driving at various speeds the front passenger’s door was unlatched independently. The contact received a warning on the instrument panel that the passenger’s door was unlatched. The contact was able to move onto the road shoulder and secured the front passenger door latch. The contact stated that the failure recurred several times. The vehicle was taken to the dealer to have a diagnostic test performed. The manufacturer advised that the vehicle was not included in NHTSA Campaign 17V652000 (Latches/Locks/Linkage). The vehicle was not repaired. The approximate failure mileage was 35,000.

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