NHTSA Complaint #11715869 — 2018 FORD F-150

At around 68K miles, we started experiencing rough shifting and aggressive clunking into gear while driving. On getting the transmission checked, we were told we would require a new transmission in the near future. At this time, however, no codes came up on the reader, and no warning lights were on. Dark fluid and metal shavings were found by the transmission professional's inspection at both a Ford dealership and a private transmission shop. On driving home from the shop, the rough shifting and bucking became so severe, we felt unsafe completing the drive home and turned back to the shop. There were still no warning lights on, however it was determined that the transmission had failed completely and the truck was no longer drivable. This resulted in a new transmission having to be installed with the truck only having 68K miles on it.