NHTSA Complaint #11715837 — 2023 JEEP GRAND CHEROKEE FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	11715837
Vehicle	2023 JEEP GRAND CHEROKEE
Component	FUEL/PROPULSION SYSTEM
Date of Incident	February 4, 2026
Date Filed	February 5, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

Waited for of a month from the time I called for service for Jeep to address recall High-Voltage Battery Fire Risk NHTSA Campaign: 25V741 / Manufacturer Recall 68C Upon leaving the service department at Salerno & Duane jeep the issue was unresolved. Service tech was expecting the customer to pay for an added oil change due to the recall which should be the responiblity of Jeep.

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