NHTSA Complaint #11714972 — 2024 HONDA ACCORD

Vehicle was taken to Honda of Round Rock for the Integrated Control Module (ICM) Recall (NHTSA Recall 25V785). The dealership performed partial service but stated a 'gateway' part is on backorder. Since this service, the vehicle has been returned to us with a non-functional speedometer, non-functional speed sensor, no A/C/defrost, and multiple disabled safety sensors. Driving without a speedometer is a severe safety hazard. The manufacturer has provided no timeline for the part and refused a loaner, leaving us with an un-roadworthy vehicle as a direct result of a recall repair attempt.