NHTSA Complaint #11709628 — 2024 HONDA ACCORD

The contact owns a 2024 Honda Accord. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle unexpectedly came to a stop without the brake pedal being depressed. The “BRAKE” message was displayed on the instrument panel. The failure occasionally occurred while the cruise control feature was activated. The contact received notification of NHTSA Campaign Number: 25V785000 (Electrical System). Additionally, occasionally the electrical system was inoperable, and the instrument panel failed to function properly, and the trunk and fuel door unexpectedly opened. The contact also stated that the automatic door locks failed to function properly, requiring several attempts to enter the vehicle. The vehicle was taken to several dealers; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failures, and the contact was offered a buyback option for the vehicle. The contact expressed concerns that, due to the multiple failures, the vehicle was unsafe to operate and created a hazardous condition, because the vehicle was almost in a crash with children inside the vehicle. The approximate failure mileage was 33,000.