NHTSA Complaint #11714825 — 2023 HARLEY-DAVIDSON RA1250S

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11714825
Vehicle 2023 HARLEY-DAVIDSON RA1250S
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I purchased a 2023 Harley Davidson Pan America only to find out that the motorcycle has a known issue with the charging system. The motorcycle model years 2021 through 2023 have a faulty charging systems which was fixed for 2024 and beyond models by a redesign of the entire charging system. The faulty older system causes the motorcycle to stall randomly and eventually deplete the battery on the vehicle. The issues is as follows: 1. When the motorcycle has become warm it no longer generates enough voltage at idle to keep the Variable Valve Timing system on the motorcycle functioning properly. 2. Once the Variable Valve Timing system starts to malfunction by turning off and on repeatedly the motorcycle will eventually stall leaving you stuck in the middle of traffic. It is a very well documented issue with these motorcycle and be assured it is dangerous. Harley Davidson is unfortunately profiting on the issue by charging customers upwards of $4000 to $5500 dollars to fix it by upgrading their motorcycles to the latest version of the "fixed" system for the later models. This should absolutely be a recall as it is very dangerous to have your motorcycle randomly stall because of a faulty design of a charging system. Harley Davidson has vast knowledge about this issue but only wants to fleece customers for the profit to fix. Example of the issue: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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