NHTSA Complaint #11714691 — 2023 FORD F-150

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11714691
Vehicle 2023 FORD F-150
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

I experience a failure related to Manufacturer Recall Number23S65 NHTSA Recall Number23V896 Recall Status Recall Incomplete I had this recall completed 7/29/25 at Faricy Boys Ford in Salida, CO On 01/13/2026 this repair/parts failed while I was traveling. I had to have my truck towed to Phil Long Ford in Raton, NM for repair. I was told this was a result of the recall and it would be covered . However, they still cannot give me an eta for parts and repair. They also do not have rentals or loaners and there are no car rentals in Raton, NM. Neither the dealership or Ford Customer Service have authorized a rental for me yet. I am a full time RV'er with my travel trailer parked in Las Cruces, NM for the winter. I returned here 1/14 by renting a Uhaul van which was ridiculously expensive and have been here in Las Cruces since then, with no means of transportation. The dealership initially told me the last one of these recalls took 5 weeks for parts. When the parts fail the rear axle disengages from the drive line. You cannot move, and in park the truck rolls. This recall has been going for a couple of years and there are no replacement parts available. I will need transportation to move my trailer to a new job in Colorado before the end of April. Thanks for your attention to this matter.

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