NHTSA Complaint #11714672 — 2024 GMC YUKON

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11714672
Vehicle 2024 GMC YUKON
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

This report documents two separate safety incidents involving the same vehicle that occurred on different dates. Approximately one month prior to the most recent incident, while driving my young children to school, the vehicle experienced a sudden and severe loss of braking effectiveness while in motion. I was unable to stop normally at stop signs and had to roll through and roll to a stop. I was required to press the brake pedal fully to the floor to slow the vehicle, and even then braking response was significantly reduced and not functioning as designed. The engine remained running and the vehicle could still accelerate. After stopping and restarting the vehicle, braking function temporarily returned. On a later date, while again transporting my children, the vehicle experienced a complete loss of power while driving. The vehicle abruptly shut down while in motion. I was unable to accelerate and experienced loss of power assisted braking. The vehicle only came to a stop after coasting. Following this shutdown, a burning or melted plastic odor was present. The vehicle was later towed and inspected by a dealership. The battery was replaced; however, this did not resolve the issue. After the battery replacement, the vehicle later hesitated to start again. The exact cause of these failures remains unknown. These incidents occurred without warning and represent serious safety critical failures involving braking and propulsion systems. Both incidents placed my children, myself, and other motorists at risk. Had either event occurred on a highway or heavily trafficked roadway, there would have been little to no ability to safely slow or stop the vehicle, creating a significant risk of collision or serious injury. Due to these events, I no longer feel safe operating this vehicle and have stopped driving it. The vehicle remains available for inspection.

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