NHTSA Complaint #11663294 — 2024 GMC YUKON

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11663294
Vehicle 2024 GMC YUKON
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

Since purchasing the vehicle in September with 8 miles there have been several electrical malfunctions. Some “fix” themselves when I restart the vehicle and several have needed to go into service. The first issue was when my mirrors wouldn’t come back up when switching to drive. I disabled the reverse tilt option and had it serviced to be fixed. Apparently it needed an update. More recently I had several malfunctions. My vehicle would lower its self while still in gear, and it wasn’t the normal self leveling. I didn’t not have any warning lights or messages pop up. The next time I started my vehicle and had “service rear axle” warning. I called the local dealership and after restarting the vehicle several times and more error messages, I decided to attempt to drive the vehicle in, all the while recovering several message warnings. On the way I was increasingly loosing brakes and I rolled into their parking lot with no breaks. Since this episode I have had repeated lost connection codes without dash warnings. They first attempted to reprogram the brake control monitor. Then when it continued to lower itself and have other malfunctions it went back into service. They replaced the serial data gateway and reprogrammed it. Since then the vehicle is having lost communication codes every day. It is currently in service to try and figure out what’s causing it and hopefully fix it.

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