NHTSA Complaint #11714314 — 2026 TOYOTA BZ

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA

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Complaint Details

ODI Number 11714314
Vehicle 2026 TOYOTA BZ
Component FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

Backing into the center of my 2-car garage, half-way into the door, the car slammed on the brakes, displayed a large BRAKE warning and, on the 360 degree image, I saw a red "bar" to the immediate left of the driver's door. I thought I'd hit something, although I was still 20 feet from the back wall and there was at least 6 feet completely open on each side of the car. I pulled forward and it immediately slammed on the brakes again. I backed up and it slammed on the brakes again. I pulled forward and it slammed on the brakes again. Finally, I was able to nurse the car back, inches at a time. The car had never done that before, even when I parked closer to the shelves, before I cleared out the garage to be able to park in the center. The only thing I could think of was the 1/2 inch thick dried mud track from the left tires when I parked closer to the side. I scraped and swept out the mud and since then I've backed in twice without incident, with yellow bars on the 360 degree display where wire shelving is against both side walls of the garage, as I previously mentioned, about 6 feet away on each side of the car. The collision avoidance system is dangerously too sensitive in this vehicle and what Toyota calls Safety Sense 3.0 is the most UNSAFE system I've ever had the unfortunate opportunity to experience. I'm not alone. I've read numerous same or similar complaints online in Tundra and Corolla Cross discussion boards. I discussed this with the dealer's service manager and he blamed it on cold weather. In my opinion, Toyota should recall ALL vehicles with TSS 3.0 until they can either remove that feature or allow it to be disabled permanently and not require it to be disabled every time the car is started. I dread the thought of this happening while driving with a vehicle following closely behind!!!

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