NHTSA Complaint #11714000 — 2017 RAM 2500

SERVICE BRAKES, HYDRAULIC issue reported to NHTSA

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Complaint Details

ODI Number 11714000
Vehicle 2017 RAM 2500
Component SERVICE BRAKES, HYDRAULIC
Date of Incident
Date Filed
Mileage 174,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while operating the vehicle, the audible warning chime activated unintendedly, and the ABS and traction control warning lights illuminated. Additionally, during the failure the cruise control feature was inoperable. The failure mileage was 174,000.

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