NHTSA Complaint #11713967 — 2020 NISSAN MURANO
EXTERIOR LIGHTING issue reported to NHTSA
Complaint Details
| ODI Number | 11713967 |
| Vehicle | 2020 NISSAN MURANO |
| Component | EXTERIOR LIGHTING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
My 2020 Nissan Murano SV driver side headlight failed. This headlight is suppose to be a “sealed for life” unit. This failure created an immediate driving hazard. There was heavy moisture intrusion on with the driver side, the headlight stopped working, creating a visibility hazard. The moisture intrusion / headlight outage triggered a “Headlight System Error “ on the dash. My 2020 Nissan is garage parked, no accident. My Nissan has 28,800 miles. I have taken pictures, to show that the headlight lense is pristine condition. My Nissan is at the repair shop, getting a new OEM original Nissan Headlamp replaced. The cost of this replacement headlamp is $1851. And a labor charge of approximately $380. $2241.00 repair cost. I instructed my mechanic that I wanted the failed unit for future reference if needed.