NHTSA Complaint #11713911 — 2021 HONDA CR-V

The contact's daughter owns a 2021 Honda CR-V. The contact stated that while her daughter was driving at highway speeds, the transmission unexpectedly downshifted and failed to accelerate above 30 MPH. The check engine warning light was illuminated. The driver pulled over and restarted the vehicle. Upon restarting the vehicle, the check engine warning light was no longer illuminated, and the vehicle resumed normal operation. The following day, the vehicle was taken to a dealer to be diagnosed. The dealer determined that there was coolant intrusion in cylinder #1. Upon investigation, the contact discovered an open investigation under NHTSA Action Number: PE25016 (Engine) and related the failure to the open investigation. The manufacturer was notified of the failure and agreed to assist with paying the deductible the repair. The vehicle was repaired. The failure mileage was approximately 60,000.