NHTSA Complaint #11713619 — 2023 HYUNDAI SANTA FE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11713619
Vehicle 2023 HYUNDAI SANTA FE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

While driving after dark, a different car traveling in opposite direction almost caused head on collision while driving in the wrong lane. Driver of the Santa Fe attempted to activate horn on vehicle to alert other vehicle that they were traveling in the wrong lane/direction, but horn failed to sound. Driver was narrowly able to avoid physical collision as a result. Driver took vehicle to dealership and it was determined both high and low horns had failed again (total horn system failure), and the dealership replaced under warranty. This is the second time in less than 2 years of ownership the horns have failed and needed to be replaced. Dealership stated horn failure is common in the 2023 Santa Fe, but is only covered under the 5 year/60000 mile warranty despite being a known defective part. Hyundai should offer a voluntary recall to repair affected vehicles with redesigned parts as the horns failing is a known issue and failure can result in severe safety risk while driving.

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