2023 HYUNDAI SANTA FE — Problems, Recalls & Safety Data

The horn stops working which is a safety hazard in case someone is backing into you, etc. This horn has stop working 4 times and had to be replaced.

The horn stops working which is a safety hazard in case someone is backing into you, etc. This horn has stop working 4 times and had to be replaced.

1. The factory-supplied scissor-type jack that came with my 2023 Hyundai Santa Fe failed. While changing a flat tire on the side of the road, the jack collapsed three times and could not hold the vehicle. Yes, the jack is still available for inspection. I have it in my possession and have provided photographs of the jack, its capacity label, and the incident location as evidence. 2. My safety was put at serious risk. The vehicle fell off the jack three times while I was attempting to change the tire on the road. The car remained on the ground without a tire until roadside assistance arrived. If I or a family member had been under or near the vehicle when it fell, we could have been seriously injured or killed. My wife and three toddlers travel in this vehicle, making this a major safety concern for our family. 3. No. Rosen Hyundai dismissed my concern. Service Manager Jeff Bravieri claimed the jack is rated for 3 tons (6,000 lbs) and blamed user error. But my photo shows the jack's label states 1,200 kg (2,645 lbs). The road was flat. The dealership dismissed my safety concern and refused to replace the jack unless I paid for it. They have not inspected the jack despite my request until the involvement of Hyundai Motor America. 4. Not sure, that vehicle and jack have been inspected by the manufacturer, police, or insurance representatives. However, manager later agreed to inspect it and instead blamed user error. I am reporting this directly to NHTSA because the dealership and Hyundai have not taken this safety defect seriously. 5. No. No warning lights or signs. The jack looked normal. It failed the first time when I used it in an emergency situation. 6. The jack label says 1,200 kg (2,645 lbs). My vehicle weight is 1,724 kg (3,801 lbs) . The jack is under-rated and unsafe. It failed on a flat road. The dealer ignored the evidence. I fear this could happen to others and cause serious injury or death.

Needed to use horn in an emergency situation and that's when I found out my horn no longer works. 20,000 miles on 2023 Hyundai Santa Fe.

What component or system failed or malfunctioned, and is it available for inspection upon request? Horn How was your safety or the safety of others put at risk? My horn stopped working - cannot use it when driving to warn other drivers - safety issue Has the problem been reproduced or confirmed by a dealer or independent service center? Not reproduced, but dealership has confirmed the horn stopped working on three separate occasions. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Dealership - three times Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. Hyundai dealership said my fuse blown on three separate occasions causing the horn to stop working. My horn stopped working a few months ago, then about a month ago and again last week - all due to blown fuses to which the dealership has no explanation.