NHTSA Complaint #11713227 — 2025 TOYOTA 4RUNNER

On at least 3 occasions the multimedia touch-screen display console has gone blank without warning lamps/messages. This causes a hazardous condition for 2 main reasons: 1. The GPS navigation system is not visible and one has to pull over in traffic, find a safe place to park, and then change to one’s cell phone system. 2. When this occurs, the reverse camera is no longer visible, thus increasing the chance to crashing into rear crossing traffic or pedestrians. On [XXX], (odometer 16339 mi) I reported it to SW Toyota in Lawton OK. They said that other owners had reported this problem but that it would take months to receive the replacement display, so I should take it in to the Toyota dealer in my home dealership in MS. I did so on 1/16/25, (odometer 17637mi). This dealership, J. Allen Toyota, Gulfport, MS, inspected the vehicle and said that they could not reproduce the problem. They advised me to return if the display turned off permanently. I asked if there was a TSB or recall on this problem and they replied in the negative. I have just read that Toyota has issued a recall on the 2024 & 2025 Tundra, which according to Gemini AI shares the same part as the 2025 4Runner. Therefore, I strongly recommend that this recall be broadened to include the 2025 4Runner. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)