NHTSA Complaint #11712990 — 2023 KIA NIRO EV

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11712990
Vehicle 2023 KIA NIRO EV
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I did an OTA update that made the rear view camera work intermittently. It would just flash an image every couple of seconds instead of a live stream. I took it into the dealer, and on the way, it totally gave out in the middle of traffic in a very unsafe way. I was flashed with many warning signs and was not able to get it started again for 5min by just turning it on/off again. I finally got it to the dealer and after 6 weeks they told me that something spilled in the cup holders and fried the backup camera and drivetrain components. I find it extremely off the drivetrain and safety critical components are stored under a cup holder with no protection.

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