2023 KIA NIRO EV — Problems, Recalls & Safety Data
N/A
Safety Rating
27
Owner Complaints
3
Recalls
37
Service Bulletins
0
Investigations
Overview of the 2023 KIA NIRO EV
The 2023 KIA NIRO EV has received a total of 27 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 8 recall campaigns affecting this vehicle, covering issues with SEATS, ELECTRICAL SYSTEM:WIRING. 37 technical service bulletins have been issued by Kia America, Inc. for this model year. The most commonly reported problems involve the Electrical System (7 complaints), Unknown Or Other (4 complaints), and Fuelpropulsion System (3 complaints).
Recalls for the 2023 KIA NIRO EV
NHTSA has recorded 8 recalls for the 2023 KIA NIRO EV, potentially affecting up to 323,522 vehicles.
Recall 25V024000 — SEATS
| 80,255 vehicles affected
Defect: Kia America, Inc. (Kia) is recalling certain 2023-2025 Niro EV, Plug-in Hybrid (PHEV), and Hybrid vehicles. The floor wiring assembly beneath the front passenger seat may become damaged, which can prevent the front air bags and seat belts from deploying properly or cause an unintended side curtain air bag deployment.
Consequence: Air bags and seat belts that deploy improperly or an air bag deploying unintentionally can increase the risk of injury in a crash.
Remedy: Dealers will inspect, replace and reroute the floor wiring assembly, as necessary, free of charge. In addition, dealers will install wiring covers. Owner notification letters were mailed February 27, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number...
View full details →Recall 25V024000 — SEATS
| 80,255 vehicles affected
Defect: Kia America, Inc. (Kia) is recalling certain 2023-2025 Niro EV, Plug-in Hybrid (PHEV), and Hybrid vehicles. The floor wiring assembly beneath the front passenger seat may become damaged, which can prevent the front air bags and seat belts from deploying properly or cause an unintended side curtain air bag deployment.
Consequence: Air bags and seat belts that deploy improperly or an air bag deploying unintentionally can increase the risk of injury in a crash.
Remedy: Dealers will inspect, replace and reroute the floor wiring assembly, as necessary, free of charge. In addition, dealers will install wiring covers. Owner notification letters were mailed February 27, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number...
View full details →Recall 25V024000 — ELECTRICAL SYSTEM:WIRING
| 80,255 vehicles affected
Defect: Kia America, Inc. (Kia) is recalling certain 2023-2025 Niro EV, Plug-in Hybrid (PHEV), and Hybrid vehicles. The floor wiring assembly beneath the front passenger seat may become damaged, which can prevent the front air bags and seat belts from deploying properly or cause an unintended side curtain air bag deployment.
Consequence: Air bags and seat belts that deploy improperly or an air bag deploying unintentionally can increase the risk of injury in a crash.
Remedy: Dealers will inspect, replace and reroute the floor wiring assembly, as necessary, free of charge. In addition, dealers will install wiring covers. Owner notification letters were mailed February 27, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number...
View full details →Recall 25V024000 — ELECTRICAL SYSTEM:WIRING
| 80,255 vehicles affected
Defect: Kia America, Inc. (Kia) is recalling certain 2023-2025 Niro EV, Plug-in Hybrid (PHEV), and Hybrid vehicles. The floor wiring assembly beneath the front passenger seat may become damaged, which can prevent the front air bags and seat belts from deploying properly or cause an unintended side curtain air bag deployment.
Consequence: Air bags and seat belts that deploy improperly or an air bag deploying unintentionally can increase the risk of injury in a crash.
Remedy: Dealers will inspect, replace and reroute the floor wiring assembly, as necessary, free of charge. In addition, dealers will install wiring covers. Owner notification letters were mailed February 27, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number...
View full details →Recall 24V271000 — POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
| 8 vehicles affected
Defect: Kia America, Inc. (Kia) is recalling certain 2023 Niro EV and 2024 EV9 vehicles. The differential gear bolts in the gear drive unit may not be tightened properly, which can result in a loss of drive power or cause the differential to lock up.
Consequence: A loss of drive power or differential lock up can increase the risk of a crash.
Remedy: Dealers will replace the gear drive unit, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC308.
View full details →Recall 24V271000 — POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
| 8 vehicles affected
Defect: Kia America, Inc. (Kia) is recalling certain 2023 Niro EV and 2024 EV9 vehicles. The differential gear bolts in the gear drive unit may not be tightened properly, which can result in a loss of drive power or cause the differential to lock up.
Consequence: A loss of drive power or differential lock up can increase the risk of a crash.
Remedy: Dealers will replace the gear drive unit, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC308.
View full details →Recall 24V057000 — POWER TRAIN:DRIVELINE:DRIVESHAFT
| 1,243 vehicles affected
Defect: Kia America, Inc. (Kia) is recalling certain 2023-2024 Niro EV and 2023 EV6 vehicles. One of the drive shafts may have been improperly heat-treated, allowing it to break under load and resulting in a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will replace the drive shaft, free of charge. Owner notification letters were mailed March 28, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC295.
View full details →Recall 24V057000 — POWER TRAIN:DRIVELINE:DRIVESHAFT
| 1,243 vehicles affected
Defect: Kia America, Inc. (Kia) is recalling certain 2023-2024 Niro EV and 2023 EV6 vehicles. One of the drive shafts may have been improperly heat-treated, allowing it to break under load and resulting in a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will replace the drive shaft, free of charge. Owner notification letters were mailed March 28, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC295.
View full details →Owner Complaints for the 2023 KIA NIRO EV
27 complaints have been filed with NHTSA for the 2023 KIA NIRO EV. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 7 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 4 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 3 | 0 | 0 | 0 | 0 |
| Service Brakes | 3 | 2 | 0 | 3 | 0 |
| Air Bags | 1 | 1 | 0 | 3 | 0 |
| Electrical Systempropulsion Systemchargingcablecordaccessory | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 1 | 1 | 0 | 3 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The vehicle is a rental vehicle. It experienced two incidents of sudden loss of propulsion within the first two days of operation. During both events, the vehicle became completely unresponsive to accelerator pedal input and would not move despite being placed in Drive. I attempted to shift the vehicle into Park and then back into Drive, but propulsion was not restored. No warning lights, malfunction indicators, or system messages were displayed before or during the failure. The first incident occurred while exiting a car wash. The vehicle became immobilized in an active traffic lane and would not respond to throttle input, creating an immediate risk of rear-end collision. Vehicles were approaching from behind and I narrowly avoided being struck. The second incident occurred later the same day in a parking lot while the vehicle was charging. Again, the vehicle became unresponsive without warning and would not move. The intermittent and unpredictable loss of motive power presents a serious safety hazard because it prevents the driver from maintaining control and safely operating the vehicle in traffic conditions.
The vehicle is a rental vehicle. It experienced two incidents of sudden loss of propulsion within the first two days of operation. During both events, the vehicle became completely unresponsive to accelerator pedal input and would not move despite being placed in Drive. I attempted to shift the vehicle into Park and then back into Drive, but propulsion was not restored. No warning lights, malfunction indicators, or system messages were displayed before or during the failure. The first incident occurred while exiting a car wash. The vehicle became immobilized in an active traffic lane and would not respond to throttle input, creating an immediate risk of rear-end collision. Vehicles were approaching from behind and I narrowly avoided being struck. The second incident occurred later the same day in a parking lot while the vehicle was charging. Again, the vehicle became unresponsive without warning and would not move. The intermittent and unpredictable loss of motive power presents a serious safety hazard because it prevents the driver from maintaining control and safely operating the vehicle in traffic conditions.
The vehicle is a rental vehicle. It experienced two incidents of sudden loss of propulsion within the first two days of operation. During both events, the vehicle became completely unresponsive to accelerator pedal input and would not move despite being placed in Drive. I attempted to shift the vehicle into Park and then back into Drive, but propulsion was not restored. No warning lights, malfunction indicators, or system messages were displayed before or during the failure. The first incident occurred while exiting a car wash. The vehicle became immobilized in an active traffic lane and would not respond to throttle input, creating an immediate risk of rear-end collision. Vehicles were approaching from behind and I narrowly avoided being struck. The second incident occurred later the same day in a parking lot while the vehicle was charging. Again, the vehicle became unresponsive without warning and would not move. The intermittent and unpredictable loss of motive power presents a serious safety hazard because it prevents the driver from maintaining control and safely operating the vehicle in traffic conditions.
I did an OTA update that made the rear view camera work intermittently. It would just flash an image every couple of seconds instead of a live stream. I took it into the dealer, and on the way, it totally gave out in the middle of traffic in a very unsafe way. I was flashed with many warning signs and was not able to get it started again for 5min by just turning it on/off again. I finally got it to the dealer and after 6 weeks they told me that something spilled in the cup holders and fried the backup camera and drivetrain components. I find it extremely off the drivetrain and safety critical components are stored under a cup holder with no protection.
I did an OTA update that made the rear view camera work intermittently. It would just flash an image every couple of seconds instead of a live stream. I took it into the dealer, and on the way, it totally gave out in the middle of traffic in a very unsafe way. I was flashed with many warning signs and was not able to get it started again for 5min by just turning it on/off again. I finally got it to the dealer and after 6 weeks they told me that something spilled in the cup holders and fried the backup camera and drivetrain components. I find it extremely off the drivetrain and safety critical components are stored under a cup holder with no protection.
Safety Rating for the 2023 KIA NIRO EV
NHTSA has not yet tested the 2023 KIA NIRO EV in its New Car Assessment Program.
Technical Service Bulletins for the 2023 KIA NIRO EV
Kia America, Inc. has issued 37 technical service bulletins (TSBs) for the 2023 KIA NIRO EV. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SC345_DP — POWER TRAIN
VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC345) - This document is the announcement to the dealer principals advising that Kia is conducting a Voluntary Service Campaign to replace the gear oil in the front motor and gear reduction assembly, and fill it to the factory-specified amount in certain 2023-2024MY EV6...
SC345_QA — POWER TRAIN
VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER (SC345) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign SC.
SC323_OWNR — FUEL/PROPULSION SYSTEM
VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC323) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign to update the Vehicle Charge Management System (VCMS) Electronic Control Unit (ECU) with improved software in certain 2023-2024 MY Niro EV vehicles.
SC323_OWNR — ELECTRICAL SYSTEM
VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC323) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign to update the Vehicle Charge Management System (VCMS) Electronic Control Unit (ECU) with improved software in certain 2023-2024 MY Niro EV vehicles.
SC323_DP — FUEL/PROPULSION SYSTEM
VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC323) - This document is the announcement to dealer principals advising that Kia is conducting a Voluntary Service Campaign to update the VCMS ECU software to improve charging speeds and reduce interrupted charging sessions on certain 2023-2024 MY Niro EV vehicles, manufactured from July...
SC323_DPSM — FUEL/PROPULSION SYSTEM
VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC323) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Service Campaign to update the VCMS ECU software to improve charging speeds and reduce interrupted charging sessions on certain 2023-2024...
SC323_QA — ELECTRICAL SYSTEM
VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER (SC323) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign SC323.
SC323_QA — FUEL/PROPULSION SYSTEM
VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER (SC323) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign SC323.
SC323_TSB — FUEL/PROPULSION SYSTEM
TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: VCMC LOGIC IMPROVEMENT (SC323) - This bulletin provides information to improve the software logic in the Vehicle Charging Management System (VCMS) on certain 2023-2024MY Niro EV (SG2 EV) vehicles produced from July 11, 2022 through February 23, 2024. While charging using a 240-V AC...
TSB_ELE332 — ENGINE AND ENGINE COOLING
TECHNICAL SERVICE BULLETIN: EWP COOLANT HOSE REPLACEMENT - This bulletin provides information to replace the Electric Water Pump (EWP) coolant hose on some 2023-2024MY Niro EV (SG2 EV) vehicles produced from July 11, 2022 through January 24, 2024, which may exhibit a coolant leak from under the bulkhead due to...
Showing 10 of 37 technical service bulletins.
NHTSA Investigations for the 2023 KIA NIRO EV
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the KIA NIRO EV
- 2018 KIA NIRO EV — 0 complaints
- 2019 KIA NIRO EV — 22 complaints
- 2020 KIA NIRO EV — 26 complaints
- 2021 KIA NIRO EV — 2 complaints
- 2022 KIA NIRO EV — 43 complaints
- 2023 KIA NIRO EV (current)
- 2024 KIA NIRO EV — 8 complaints
- 2025 KIA NIRO EV — 0 complaints
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