NHTSA Complaint #11712843 — 2021 HYUNDAI SONATA
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11712843 |
| Vehicle | 2021 HYUNDAI SONATA |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
I took my car to the dealer on [XXX] with concerns about the strong gas smell that I have been smelling. The Hyundai dealership kept my car for 3 days and stated they could not smell the gas after driving the vehicle themselves. They did repair a cracked cylinder head however they did tell me that it wouldn't have been the cause of the fuel smell. They stated next time I am out driving, and I notice the smell to "pop" into the dealership to have it checked again. While this is good in theory, it is not something I am just able to do. I am [XXX], one of which is still in a car seat and unable to unbuckle themselves to get out if something terrible like a fire was to arise. This was the 2nd time taking my car in, as it was previously fixed in Feb 2025 due to another recall on the gas tank expanding. I do not feel safe transporting my children in a vehicle that is still reeking of gas and a possible hire hazard with no resolution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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