NHTSA Complaint #11712422 — 2019 ACURA RDX

The contact owns a 2019 Acura RDX. The contact stated after starting the vehicle, there was loud sound coming from the rear of the vehicle. After inspecting the rear of the vehicle, the contact became aware that the rear windshield glass had shattered. The vehicle was not diagnosed by a dealer or an independent mechanic. The windshield was replaced, and the vehicle was replaced. The contact was relating the failure to TSB: 22-014 (Rear Windshield Glass Shattering); however, the VIN was not included in the TSB. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 63,000.