NHTSA Complaint #11712076 — 2021 GMC YUKON

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11712076
Vehicle 2021 GMC YUKON
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

Loss of power while driving, no warnings, no lights on dash, no unusual noises, and no codes. The Yukon just randomly went into neutral while driving 65 mph and "Press Start Again" popped up on the dash. I struggled to get the truck to the side of the road safely. After getting the truck into park it started back up, and I was able to make it the 3 miles home. I scheduled it to go into the dealership as it still is making no noises, and had no engine light or codes, about 2 miles from my house it shut off again while driving, only this time when it restarted it now has a ticking sound coming from the engine however no warning lights and no codes being displayed. I am reporting this as I believe it falls under the open investigation EA25007, although it clearly is the same failures others have experienced on models that were included in the recall 25V-274. I am also attempting to contact GM as my vehicle is no longer under the powertrain warranty that was not extended for the vehicles that were not included in the recall.

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