NHTSA Complaint #11710688 — 2021 GMC YUKON

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11710688
Vehicle 2021 GMC YUKON
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

I have a 2021 GMC Yukon with 74,000 miles I was recently told I need a new transmission.I am am trying to understand why a car that is 5 years with all the services done by Lehman GMC in North Miami would need a new transmission they have been servicing this car and no one mention anything breaking down of need of repair until now. I spoke with the service manager Franklin and he stated to me another client had the same issue and he flush the transmission just like I am doing today and it only worked for a short time and afterwards he had to replace the transmission. I feel this is a problem with these models and GMC don't want to address it. they just want the customer to pay for the repairs. Now I spoke to the Manager and the salesman that sold me the car and nicely told me he was sorry and he could get us out of this into a 2026. Now why would I buy a new car if they cannot get the 2021 right. I have included my invoice below I feel some one should look into this I feel this is a recall matter and GMC is trying to pass the buck. Thank You [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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