NHTSA Complaint #11710382 — 2021 GMC YUKON

I live in Alaska. It was -13f. We were out and about and when I tried to leave and back up, the vehicle would not go into reverse. If it hadn’t been for a passing motorist my daughter and I would have been stuck there overnight, in negative temps. I was able to drive it home, in limp mode. Come to find out, it is the valve body on the transmission. That in cold temps the valve body can fail. After some research I found that it is a KNOWN issue with these vehicles and there has even been a “Urgent-Distribute Immediately” Service Update regarding the problem. Urging dealerships to review the VIN’s they have in their possession for the issue. I had the vehicle towed to a shop, where they confirmed the problem was the transmission valve body. They were unable to perform the work as it takes a qualified technician to replace. So it got towed to the closest GMC dealership. They have had it for two weeks now. They confirmed that it is a known issue and there have been no recalls. But they did tell me I was “in luck” because they stock that item so we won’t have to wait for a part. Not only is it going to cost me $3500 to replace something that is a know issue with this vehicle, but it could have ended in tragedy if no one would have come along when we were stranded. I urge you to make this a recall on these vehicles.