NHTSA Complaint #11712060 — 2024 VOLKSWAGEN ATLAS

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11712060
Vehicle	2024 VOLKSWAGEN ATLAS
Component	STRUCTURE:BODY
Date of Incident	January 20, 2026
Date Filed	January 20, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

The temperature was about 1 degree this morning at my home. My vehicle was parked outside. The driver's side door will not latch closed. The visible part of the latch mechanism is not frozen. I have not not gotten the vehicle to a dealer yet because I do not know how to get it there with a door that won't latch closed. I am hoping that when it warms up the door will start working properly again but this is not acceptable or safe.

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