NHTSA Complaint #11603412 — 2024 VOLKSWAGEN ATLAS

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11603412
Vehicle 2024 VOLKSWAGEN ATLAS
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

- Rear driver side door opened while driving, and could not be shut. It took multiple attempts to once again shut and lock the door. The latch would not catch. - This put a toddler (in a carseat) at risk, as the door issue occurred in the rear of the car. - Luckily, there was an adult passenger who was able to manually hold the door shut to get the car to a safe location. -It has not yet been replicated or reviewed by the dealer, but an inspection is scheduled for next week. - No warnings appeared, and the car did not indicate that any doors were open, even when the door was fully ajar. - The car was purchased 62 days ago, as a new vehicle. And there have been no accidents.

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