NHTSA Complaint #11711958 — 2017 FORD EXPLORER STRUCTURE:BODY

Complaint Details

ODI Number	11711958
Vehicle	2017 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	June 1, 2023
Date Filed	January 19, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

Regarding ***IMPORTANT SAFETY RECALL*** 25V347. The B-pillar trim appliqués on my 2017 Explorer have detached completely from the vehicle - both of them, before the recall notice was received in June 2025. It’s now the end of January 2026 & still no fix for this SAFETY recall! How is a car piece detaching from a vehicle & becoming a projectile on a busy highway not a priority!!! Now I’m reading that there won’t be a fix until the end of 2026-absolutely outrageous. And yes, Ford dealer workers at 2 separate dealers confirmed that they are ‘waiting on Ford’ to supply the parts.

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