NHTSA Complaint #11709173 — 2017 FORD EXPLORER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11709173
Vehicle 2017 FORD EXPLORER
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

Woke up one morning and noticed the b pillar almost completely detached. Called ford dealership in Musk*** MI. They told me I could pay out of pocket for labor and parts since no approved remedy is available. I’m a single mother of twins, and I cannot afford this. I need this fixed. The Ford dealership told me to duck tape it. This is dangerous and could kill someone with spring coming around the corner and motorcycles (think of all the other states that are warm enough all year round)- MI allows you to have no helmet by choice Thank god nobody has brought out a bike yet and had one hit them in the face. Sounds like a lawsuit to me. It is really selfish to hold off on a remedy for greedy purposes if that is what this is just to save a buck at the cost of someone’s life. I’d hate to see someone I know get hurt. And yes I’m ticked off I have to duck tape my freaking car as well.

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