NHTSA Complaint #11711659 — 2022 HYUNDAI PALISADE

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11711659
Vehicle 2022 HYUNDAI PALISADE
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

Windshield wipers got crossed in the middle of snowstorm. Drivers side wipers not working properly since. The windshield wipers on my 2022 Palisade are crossing and failing in snow, which is the exact safety defect described in Recall 243. Even though it's listed as closed, the part has failed and it's a safety hazard. Now the cars wipers will not work properly in heavy rain or snow. Reached out to both local dealerships and Hyundai customer care. 1 local dealership refused to take the vehicle. Other local dealership was prepared to charge me to refix despite asking for a goodwill refix. Asked Customer care Hyundai corporate for a goodwill fix override and was not given one upon asking.

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