NHTSA Complaint #11712635 — 2022 HYUNDAI PALISADE

Since purchasing the vehicle brand new in Oct 2021, all recommended services have been executed on time. (records to prove it can be provided if required) Aug 25, 2025. Mileage = 78,247. Full preventative maintenance including GDI Fuel Service and Oil change Nov 21, 2025. Mileage = 85,421. I am on a 2 hour commute home and the engine is stalling at every stop. Needs to be re-started each time. Pinging noise when accelerating. The car is brought into Parkway Hyundai in Wilmington, NC. Oil was below dipstick. This lack of oil causes the engine to misfire. I asked why the "low oil" light doesn't appear. I am told that he didn't know but the light only goes on when its completely out of oil. That doesn't seem safe at all. At this point, I am told by Service agent that this is a known problem with Hyundai and the recommend bringing the vehicle in for oil checks every 1,000 miles Dec 15, 2025. Mileage = 86,597. Oil check - Engine 0.4 quarts low after 1,000 miles. I am told it is "within Hyundai's range of acceptance Jan 2, 2025. Mileage = 88,463. Oil check - Engine 1.4 qts low after 2,000 miles. I am told 0.75 quarts every 1,000 miles is within the accepted range. Jan 22, 2025. Mileage = 89,487. Oil check - Engine 0.9 qts low after 1,000 miles. I am told 0.9 qts is within Hyundai's accepted range. This is unacceptable for a car to burn almost a quart of oil every 1,000 miles.