NHTSA Complaint #11711502 — 2024 BMW X3

To Whom It May Concern, I am submitting this supplemental update to formally document continued delay and lack of action by BMW following notification of serious vehicle safety concerns involving risk to minor passengers. BMW was notified in writing of multiple safety-related incidents involving system reliability and unauthorized access behavior. These concerns escalated to an incident occurring while the vehicle was in motion, presenting immediate risk to occupants, including two minor children. Despite acknowledgment of these concerns, BMW has: Failed to open a repair order to document the safety defects; Conditioned inspection on continued operation of a vehicle reported as unsafe; Failed to provide a timely, safe alternative path for inspection (e.g., coordinated tow and uninterrupted transportation); Gone silent for extended periods after acknowledgment of safety risk. I have expressly stated that the vehicle is unsafe to operate and that continued delay creates ongoing risk. I have also stated my willingness to cooperate fully with inspection and documentation provided that such cooperation does not require placing occupants at risk. This supplemental notice is submitted to preserve the record that continued inaction following acknowledgment of a safety concern may constitute failure to mitigate known risk. All communications, incidents, and delays are being documented. I respectfully request that this update be added to the record and considered as part of any safety or compliance review. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)