NHTSA Complaint #11704585 — 2024 BMW X3

Supplemental Update – Manufacturer Response to Safety Complaint (BMW) I am submitting this supplemental update in connection with my existing NHTSA safety complaint regarding my BMW vehicle. Following my report that the vehicle continued operating without the key present while transporting minor children, BMW of North America acknowledged the concern and indicated it was under review. However, BMW has now stated that it is closing my case file without: • Conducting any inspection; • Issuing written findings; • Providing a safety explanation or analysis; or • Confirming whether the reported behavior is a defect, system failure, or normal operation. BMW has conditioned further assistance on dealership inspection while simultaneously closing the manufacturer-level case, creating a gap in accountability and preventing meaningful review of the safety issue at the corporate level. I am not refusing inspection and remain willing to present the vehicle. My concern is that BMW’s attempt to close the case prior to evaluation undermines safety reporting and limits transparency regarding potential risks to drivers and passengers. Please add this update to my complaint record for consideration in any review or investigation.