NHTSA Complaint #11711265 — 2024 CHEVROLET TRAVERSE

I am filing this complaint regarding a persistent and unresolved defect with my 2024 Chevrolet Traverse, VIN: [XXX] . The first occurrence of this issue was in June 2025. Since then, the vehicle has repeatedly experienced a “Check Engine” warning, engine misfires (cylinder misfire), loss of power while driving, and severe engine shaking. These symptoms make the vehicle unsafe to operate. The vehicle has been taken to an authorized Chevrolet dealership approximately 20 times for the same ongoing issue. Despite multiple repair attempts, the problem has never been permanently resolved. In total, the vehicle has spent about three months out of service at the dealership. As of January 14, 2026, after the vehicle has been at the dealership for over two weeks, I was informed that the dealer is unable to repair the vehicle. They have escalated the case to the manufacturer, General Motors, because they cannot identify a permanent solution. The current mileage of the vehicle is approximately 41,700 miles. This ongoing defect makes the vehicle unreliable and unsafe for normal use. The repeated failures to repair suggest a potential manufacturing or design defect rather than an isolated incident. I respectfully request that the National Highway Traffic Safety Administration review this matter and determine whether an investigation or further action is warranted. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)