NHTSA Complaint #11711182 — 2019 ACURA RDX

The rear windshield of a 2019 Acura RDX spontaneously shattered while the vehicle was sitting in our driveway. Vehicle was turned off, nothing fell or contacted the car, no passengers in the vehicle. This is the 2nd time this happened, last incident occurred ~2 years ago. Acura denied any record of this being an ongoing issue then, and has the same stance on the issue now, despite it being a widely known issue according to internet searches. We took pictures of the break, vehicle is available for inspection but we will be replacing the rear windshield immediately via insurance/safelite as we need the vehicle to be operational. Fortunately, we were not in the vehicle driving at the time of break, as reports indicate loud sound upon breakage that can startle driver. We also cannot operate the vehicle until rear windshield is replaced due to sound concerns for infant and temperature control issues with the rear exposed to outside air. Vehicle and rear hatch was inspected by safelite personnel upon replacing the first broken windshield. No other symptoms present before the glass broke. We have pictures of the broken windshield, showing the car sitting in the driveway. Same exact thing happened in the first incident (car was sitting in driveway, not being used).