NHTSA Complaint #11710976 — 2017 RAM 2500

SERVICE BRAKES issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11710976
Vehicle 2017 RAM 2500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

Received a re-call letter from FCA US LLC back in November of 2024 stating there was a re-call for the HCU which will affect the ABS as well and the ESC. ( Letter attached). Upon receiving the letter, I immediately ( with a day) starting calling around to dealerships to get it fixed, and not one was able to help me. Stating the part isn’t available, which was odd as I just received the letter. So I was thinking maybe I called to soon. I called once a month, every month since November 2024. Thinking this would be enough time to find the part, or find a new company or have the part fabricated some how? After months of no luck, I called Mopar/ Fiat. I was told the company that makes the part is no longer in business and when I asked about any other company making this part, no one was able to give me an answer or even another option for getting the re-call fixed. So, that leaves no solutions to get it fixed. Not to mention the chance of failure ( safety) and that fact that it’ll affect my trucks trade-in value. I have been patiently waiting, but nothing seems to be happening. No one is in a rush to find a solution. This is disheartening, as I have been a loyal Ram owner for 10+ years ( 3 trucks in total).

Related Complaints for the 2017 RAM 2500

Other SERVICE BRAKES Complaints

#11719142 The HCU for my truck failed and was replaced 6/25/2021. It failed again 12/2024 but before it could be replaced a rec...
#11715592 C4B 2017 Ram D2 DD DF DJ DP Hydraulic C / Not Available We are at Risk everyday Yes Confirmed Recall and Problem Y...
#11713654 Hello, I received a recall notice "C7B" from FCA. Checking with my dodge dealer they said it has been completed. Prob...
#11713733 My ABS light has been on for 2 years. It was previously diagnosed as the ABS pump/module. The parts were on backord...
#11713256 HCU issue. My traction control light is on and dealer said some of the 2017 rams were covered but not mine. I looked ...

Recent Complaints for the 2017 RAM 2500

#11719142 VEHICLE SPEED CONTROL The HCU for my truck failed and was replaced 6/25/2021. It failed again 12/2024 but before it could be replaced a rec...
#11718578 SERVICE BRAKES, HYDRAULIC The contact owns a 2017 Ram 2500. The contact stated that the vehicle was previously repaired on two occasions under ...
#11717261 VISIBILITY/WIPER No heat on drivers side due to clogged heater core
#11715592 ELECTRICAL SYSTEM C4B 2017 Ram D2 DD DF DJ DP Hydraulic C / Not Available We are at Risk everyday Yes Confirmed Recall and Problem Y...
#11715592 UNKNOWN OR OTHER C4B 2017 Ram D2 DD DF DJ DP Hydraulic C / Not Available We are at Risk everyday Yes Confirmed Recall and Problem Y...
Check any vehicle history by VIN - Free vehicle history report