NHTSA Complaint #11710976 — 2017 RAM 2500
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11710976 |
| Vehicle | 2017 RAM 2500 |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
Received a re-call letter from FCA US LLC back in November of 2024 stating there was a re-call for the HCU which will affect the ABS as well and the ESC. ( Letter attached). Upon receiving the letter, I immediately ( with a day) starting calling around to dealerships to get it fixed, and not one was able to help me. Stating the part isn’t available, which was odd as I just received the letter. So I was thinking maybe I called to soon. I called once a month, every month since November 2024. Thinking this would be enough time to find the part, or find a new company or have the part fabricated some how? After months of no luck, I called Mopar/ Fiat. I was told the company that makes the part is no longer in business and when I asked about any other company making this part, no one was able to give me an answer or even another option for getting the re-call fixed. So, that leaves no solutions to get it fixed. Not to mention the chance of failure ( safety) and that fact that it’ll affect my trucks trade-in value. I have been patiently waiting, but nothing seems to be happening. No one is in a rush to find a solution. This is disheartening, as I have been a loyal Ram owner for 10+ years ( 3 trucks in total).
Related Complaints for the 2017 RAM 2500
Other SERVICE BRAKES Complaints
#11719142
The HCU for my truck failed and was replaced 6/25/2021. It failed again 12/2024 but before it could be replaced a rec...
#11715592
C4B 2017 Ram D2 DD DF DJ DP Hydraulic C / Not Available We are at Risk everyday Yes Confirmed Recall and Problem Y...
#11713654
Hello, I received a recall notice "C7B" from FCA. Checking with my dodge dealer they said it has been completed. Prob...
#11713733
My ABS light has been on for 2 years. It was previously diagnosed as the ABS pump/module. The parts were on backord...
#11713256
HCU issue. My traction control light is on and dealer said some of the 2017 rams were covered but not mine. I looked ...
Recent Complaints for the 2017 RAM 2500
#11719142
VEHICLE SPEED CONTROL
The HCU for my truck failed and was replaced 6/25/2021. It failed again 12/2024 but before it could be replaced a rec...
#11718578
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Ram 2500. The contact stated that the vehicle was previously repaired on two occasions under ...
#11715592
ELECTRICAL SYSTEM
C4B 2017 Ram D2 DD DF DJ DP Hydraulic C / Not Available We are at Risk everyday Yes Confirmed Recall and Problem Y...
#11715592
UNKNOWN OR OTHER
C4B 2017 Ram D2 DD DF DJ DP Hydraulic C / Not Available We are at Risk everyday Yes Confirmed Recall and Problem Y...