NHTSA Complaint #11710930 — 2013 DODGE DART

The contact owns a 2013 Dodge Dart. The contact stated that the vehicle was parked and unoccupied in the driveway of the contact's friend while the contact was picking up something from her friend's carport. The contact then noticed that the vehicle had accelerated unintendedly, driven up an incline, and crashed into the friend's gate. The vehicle sustained bumper damage, and the gate of the contact's friend was damaged. There was no injury sustained. No police report was filed. The vehicle was driven to the residence. The vehicle was towed to the used car dealer it was purchased from, and the contact was informed that the vehicle was repaired according to NHTSA Campaign Number: 19V293000(Power Train). The contact stated that the vehicle failed to park as intended after the repair. The vehicle was then taken to a Dodge dealer, where a multi-point inspection was performed. The Dodge dealer confirmed that the used car dealer had repaired the vehicle correctly. Additionally, the contact was informed that the parking brake and other unknown parts had failed. Additionally, the contact stated that the vehicle had failed to unlock and was unmovable. The vehicle was towed to a Dodge dealer. The contact became aware of NHTSA Campaign Number: 25V674000( Power Train), which the contact related to the failure; however, the part to do the recall repair was not yet available. The vehicle was not repaired and remained at the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but the manufacturer had not provided reimbursement for vehicle rentals and for the expenses that the owner sustained prior to the safety recall. The failure mileage was approximately 88,000.